Exam Pass Guarantee

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We guarantee that if you purchase and use the latest versions of a TestOut Course Suite and don't pass the corresponding exam, we will pay for the failed exam. No risk - we pay for any exam you fail. It's that simple!


All you need to do is send us a copy of:

  • The failed exam report issued by an Authorized Testing Center (such as Prometric or VUE)

  • Two TestOut Typical Exam scores of 90% or better that are dated prior to the date of your certification exam.

We will then send you a test voucher or a check for the price of the exam up to the amount of your purchase.

TestOut Exam Pass Guarantee states:

  1. You can request your claim anytime after the date of your purchase - for as long as you own the product!
  2. We will pay for any exam you fail up to the value of your purchase.
  3. You keep your training material. You are not required to return your training material in order to claim your exam pass guarantee.

Note: The Exam Pass Guarantee is only valid for single-user CD purchases and does not apply to network versions or academic purchases. It also only applies for those exams that correspond with your product.

Why is TestOut's Exam Pass Guarantee the best in the industry?

  1. We have the best training products.
    We have been in this business for over 16 years, and we know what it takes to pass the exams. We are the only company in the industry that provides you with all three of the most essential tools you'll need to obtain your certifications: training, hands-on experience, and practice. These tools are integrated in our advanced certification suite, which include the following:
    • Online Resources
      By using the new online version of LabSim, you will have access to a wide range of tools including:

      • Robust Reports – track your progress and evaluate your performance from anywhere in the world
      • User groups – connect to other LabSim users to help you succeed with your training
      • Automatic Updates – get the latest content and features as soon as they are released

    • Video Training
      You are going to love the fact that you feel like you’re in a classroom with your instructor at the whiteboard. Your instructor will cover everything you need to know to pass your certification exam. His personable approach of using analogies and humor will simplify the subject matter, and help you grasp the concepts. You will also enjoy the format of the videos, which lets you rewind and fast forward so you can review difficult concepts as many times as you like, allowing you to learn and retain much more.

    • Lab Exercises
      The hands-on labs are the heart and soul of LabSim. You will build real-world job skills, validate acquired knowledge, and gain experience. The labs give you the equivalent of 2 years of technical experience in performing tasks such as installation, configuration, diagnosing, administration, and troubleshooting. These broadly-functional simulations also let you make mistakes and try several methods to get the correct outcome. These are the lessons only experience can teach.

    • Practice Exams
      LabSim practice exams let you:
      • Measure your knowledge and experience
      • Identify areas that you need to improve with links to course content
      • Get detailed feedback for each question
      • Compare your scores to other users around the world
      • View robust score reports


  2. We have the safest guarantee
    Our training products will help you prepare for your exams and meet all of your certification goals. However, even if you fail your exam, we will pay for it! Both our products and our guarantee will help you feel completely secure about purchasing and using our training courses. No other company in our industry has made or can make such a promise!

Compare the value of our New Exam Pass Guarantee with our competitors' exam pass guarantees:

 
Examples

Competitor "A's" Exam Pass Guarantee states:

  1. You have only 90 days to request your claim after the date of your purchase

  2. They will not pay for any exams you fail. You can return the product for a full refund only after you fail the exam.
  3. You must return the product if you request a refund.

Competitor "B's" Exam Pass Guarantee states:

  1. You have only 120 days to request your claim after the date of your purchase.
  2. They will not pay for any exams you fail. You can return the product for a full refund only after you have failed the exam twice.

  3. You must return the product if you request a refund.

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